Privacy Policy
Last Updated: [8 DEC 2024]
Welcome to Akerio. Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL] (the “Website”) and use our services. By accessing or using our Website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect information to provide and improve our services, process your bookings, and communicate effectively. The types of information we may collect include:
a. Personal Information
- Name
- Email address
- Phone number
- Passport details (if required for booking purposes)
- Payment information
b. Non-Personal Information
- Browser type
- Device information
- IP address
- Geographic location
- Browsing behavior on our Website
2. How We Use Your Information
We use the information we collect to:
- Process and manage your bookings.
- Provide customer support and respond to inquiries.
- Send confirmation emails and updates regarding your bookings.
- Personalize your user experience on our Website.
- Improve our services and website functionality.
- Comply with legal obligations.
3. How We Share Your Information
We do not sell, rent, or share your personal information with third parties except as necessary to provide our services or as required by law. We may share your information with:
- Tour operators and service providers to fulfill your bookings.
- Payment processors for secure transactions.
- Legal or regulatory authorities if required by law.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Website. These technologies may collect information about your browsing activities to help us improve the functionality and performance of our Website.
Managing Cookies
You can manage your cookie preferences through your browser settings. However, disabling cookies may impact your ability to use certain features on our Website.
5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration.
6. International Data Transfers
As a business based in Thailand, we may process your data locally or transfer it to trusted third parties located in other countries. By using our services, you consent to such data transfers in compliance with applicable laws.
7. Your Rights
Depending on your location, you may have rights under applicable data protection laws, including the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your data.
- Withdraw your consent for certain data uses.
- Request deletion of your personal information.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. We encourage you to review this policy regularly for updates.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: hello@akerio.net
Phone: +66 64 483 6763
Address: 13 Soi Rat Uthit 200 Pi 1, Rat Uthit 200 Pi Road, Patong, Kathu, Phuket – 83150
Thank you for choosing Akerio! Your privacy and trust are important to us.
